StreamServe – a document management software
StreamServe can convert almost any document format to another. With StreamServe you will be able to choose what channel you want to distribute the document in. Print, SMS, E-mail, Archive or Fax etc. StreamServe consists of a lot of separate modules that adds features to the installation.
By using your registered customer information you can personalize all documents which increase the customer loyalty and may improve customer response. It’s also great for creating documents that always is up to date with your company’s graphical design. It is managed by using centralized templates for each document type. The information in a document can be created by adding rules to the document input parameters.
StreamServe can be used for creating the utility customer bill. With information about the customer usage history, StreamServe creates a diagram over the past year or whatever you choose and adds it to the invoice. By using segmentation it is possible to fill the bill (or any other document) with information that is or could be of interest for the specific customer.
I have worked with StreamServes products in my profession and I think that it is a great product. I haven’t seen all modules in operation yet but I know that it is a very competent system. The only problem that I have come across is that there are too many modules available which make it difficult to know which one you need for creating certain functions. To be able to use everything that StreamServe can offer you need a lot of education from StreamServe or a good consultant.
A consultant firm with a lot of experience in StreamServe is KnowIT in Umeå for the Nordic countries.
www.knowit.se/en/Umea
Here comes a video presentation from Mike Balin, Senior Director at StreamServe
Visit StreamServe website
www.streamserve.com/industries/utilities/